Return & Refund Policy

1. Return Eligibility: Returns are accepted within 3 days of delivery. Items must be unused, undamaged, and in their original packaging.

2. Non-Returnable Items: Certain items such as personal care products and perishable goods are not eligible for returns.

3. Return Process: • Contact us via WhatsApp at +92 300 4519977 to initiate a return. • Provide your order details and reason for return. • Ship the item to our address: P.O. Box 55222, Dubai, UAE.

4. Refunds: Currently We are not providing any refunds.

For additional inquiries, email us at info.souqalwan@gmail.com.